Delays in Processing Uploads

What to do

• Check whether you use Vimeo Upload. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 41m it lasted.

  Anything that failed between 2025-07-19 16:19 UTC and 2025-07-19 22:00 UTC may need a replay.

• Subscribe to Vimeo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=vimeo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Vimeo 7

1. investigatingJul 19, 2025, 4:19 PM UTC

   We are currently investigating an issue with processing uploads.

   provider

2. monitoringJul 19, 2025, 4:28 PM UTC

   We have implemented a fix, though any uploads between 2:56 EDT and 12:21 EDT that are still processing may take additional time to recover.

   provider

3. investigatingJul 19, 2025, 5:20 PM UTC

   We're investigating an issue where uploads are delayed.

   provider

4. monitoringJul 19, 2025, 5:24 PM UTC

   Upload processing has been restored but there are some residual delays while we process the backlog.

   provider

5. monitoringJul 19, 2025, 5:52 PM UTC

   Impacted uploads from earlier have completed processing but are resulting in a player error as we continue to recover those.

   provider

6. monitoringJul 19, 2025, 8:24 PM UTC

   Our team continues to work on recovering some videos that were uploaded between 2:56 EDT and 12:21 EDT that are experiencing a playback error. New Uploads after that period are unaffected.

   provider

7. resolvedJul 19, 2025, 10:00 PM UTC

   We have recovered the affected videos and systems are operating normally.

   provider

Corrections

None so far.

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