- Level
- confirmed
- Worst impact
- Maintenance
- Components
- API, Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services
Summary
Sinch says scheduled maintenance is in progress on Elastic SIP Trunking, covering SBCs and carrier gateways. The work covers routing and media handling updates, AMR-WB codec support for re-INVITEs, and media quality reporting improvements, and may cause a brief service interruption.
Written by anthropic/claude-haiku-5.5 from Sinch's own updates.
What to do
Check whether you use Sinch API, Inbound Calling, Outbound Calling, International Calling and 1 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Sinch came back after the window closed 2026-11-11 05:00 UTC.
Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 2
- scheduled
Sinch Elastic SIP Trunking will be undergoing maintenance to include support for: - routing and media handling updates on the call routing platform, including media redirect headers. - AMR-WB codec for re-INVITEs to prepare for full support of AMR-WB. - improvements for media quality reporting and visibility. Sinch is taking precautions to prevent service impacts, but note that the scheduled work may result in a brief interruption with your service. This is being sent as a courtesy notice if you experience issues that extend beyond the maintenance window. We appreciate your patience and apologize for any inconvenience during this maintenance period. If the maintenance is extended or cancelled, we will advise accordingly. Please contact support@sinch.com for further information.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
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Corrections
None so far.
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Questions about DWN-20a127163b
Is this Sinch maintenance still going on?
No, it ended 2026-11-11 05:00 UTC.
How long did it last?
1h 1m, from 2026-11-11 04:00 UTC to 2026-11-11 05:00 UTC, by the times Sinch posted.
What was affected?
Sinch named API, Inbound Calling, Outbound Calling, International Calling and 1 more.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.