- Level
- confirmed
- Worst impact
- Maintenance
- Components
- SMS 365 Operator RoW, SMS 365 Operator US
- Regions
- us
Summary
Sinch says scheduled maintenance on its DI SMS 365 (SMSx) Operator Services, PCR PCRSDI-12444, is in progress. The window runs 07:00 to 11:00 GMT on 10 November 2026, and the provider says MT, MO and DR notification traffic are not impacted.
Written by anthropic/claude-haiku-5.5 from Sinch's own updates.
What to do
Check whether you use Sinch SMS 365 Operator RoW, SMS 365 Operator US in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Sinch came back after the window closed 2026-11-10 11:01 UTC.
Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 3
- scheduled
Services :: DI SMS 365 (SMSx) PCR Number :: PCRSDI-12444 Start Date and Time (GMT):: 10th November 2026 07:00 Hrs. End Date and Time (GMT):: 10th November 2026 11:00 Hrs. Impact: Mobile Terminating (MT) Traffic: No Impact Mobile Originated (MO) Traffic: No Impact DR Notification: No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
provider
- scheduled
Maintenance will begin as scheduled in 60 minutes.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9095a92449
Is this Sinch maintenance still going on?
No, it ended 2026-11-10 11:01 UTC.
How long did it last?
4h 2m, from 2026-11-10 07:00 UTC to 2026-11-10 11:01 UTC, by the times Sinch posted.
What was affected?
Sinch named SMS 365 Operator RoW, SMS 365 Operator US in us.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.