- Level
- confirmed
- Worst impact
- Maintenance
- Components
- MM4 (MMS 365), MM7 (MMS 365), SMS 365 Operator RoW, SMS 365 Operator US
- Regions
- us
Summary
Sinch says planned maintenance on DI SMS 365 (SMSx, MM4, MM7), PCR PCRSDI-12446, is in progress as of 07:00 GMT on 10 November 2026 and is scheduled to end at 10:00 GMT. It states that MT, MO and DR traffic are not impacted.
Written by anthropic/claude-haiku-5.5 from Sinch's own updates.
What to do
Check whether you use Sinch MM4 (MMS 365), MM7 (MMS 365), SMS 365 Operator RoW, SMS 365 Operator US in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Sinch came back after the window closed 2026-11-10 10:01 UTC.
Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 3
- scheduled
Services :: DI SMS 365 PCR Number :: PCRSDI-12446 Start Date and Time (GMT):: 10th November 2026 07:00 Hrs. End Date and Time (GMT):: 10th November 2026 10:00 Hrs. Impact: Mobile Terminating (MT) Traffic: No Impact Mobile Originated (MO) Traffic: No Impact DR Notification: No Impact Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
provider
- scheduled
Maintenance will begin as scheduled in 60 minutes.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ec9f5e9a3a
Is this Sinch maintenance still going on?
No, it ended 2026-11-10 10:01 UTC.
How long did it last?
3h 2m, from 2026-11-10 07:00 UTC to 2026-11-10 10:01 UTC, by the times Sinch posted.
What was affected?
Sinch named MM4 (MMS 365), MM7 (MMS 365), SMS 365 Operator RoW, SMS 365 Operator US in us.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.