- Level
- confirmed
- Worst impact
- Maintenance
- Components
- International SMS 365
Summary
Sinch says planned maintenance on DI SMS 365 (iSMS) Operator Services (PCR PCRSDI-12453) started at 06:00 GMT on 10 November 2026 and is in progress, with an end time of 11:00 GMT. The provider says no impact is expected on MT or MO traffic, DR notification, or Report Manager access and statistics.
Written by anthropic/claude-haiku-5.5 from Sinch's own updates.
What to do
Check whether you use Sinch International SMS 365. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Sinch came back after the window closed 2026-11-10 11:00 UTC.
Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 3
- scheduled
Services: DI SMS 365 (iSMS) PCR Number: PCRSDI-12453 Start Date and Time (GMT) :: 10th November 2026 6:00 Hrs. End Date and Time (GMT) :: 10th November 2026 11:00 Hrs. Impact Mobile Terminating (MT) Traffic: No impact expected. Mobile Originated (MO) Traffic: No impact expected. DR Notification: No impact expected. Report Manager Access: Not impacted Report Manager Statistics: Not impacted Description: Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications; no impact is expected during this activity. If you experience any issues during this maintenance, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
provider
- scheduled
Maintenance will begin as scheduled in 60 minutes.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
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Corrections
None so far.
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Questions about DWN-513ad88f4c
Is this Sinch maintenance still going on?
No, it ended 2026-11-10 11:00 UTC.
How long did it last?
5h 1m, from 2026-11-10 06:00 UTC to 2026-11-10 11:00 UTC, by the times Sinch posted.
What was affected?
Sinch named International SMS 365.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.