- Level
- confirmed
- Worst impact
- Maintenance
- Components
- SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free
- Regions
- ca, us
Summary
Sinch says its external Toll-Free Number Provider maintenance is in progress, scheduled from 05:00 to 10:00 UTC on 2026-11-10. Clients may see delayed or failed SMS MT/MO traffic to the United States and Canada, and MMS MT/MO traffic to the United States.
Written by anthropic/claude-haiku-5.5 from Sinch's own updates.
What to do
Check whether you use Sinch SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free in ca, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Sinch came back after the window closed 2026-11-10 10:02 UTC.
Subscribe to Sinch's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sinch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sinch 3
- scheduled
Our Toll-Free Number Provider has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed MT/MO traffic towards the United States. Maintenance start time: 2026-11-10 05:00 UTC Maintenance end time: 2026-11-10 10:00 UTC
provider
- scheduled
Maintenance will begin as scheduled in 60 minutes.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fcc5f69d2a
Is this Sinch maintenance still going on?
No, it ended 2026-11-10 10:02 UTC.
How long did it last?
5h 3m, from 2026-11-10 05:00 UTC to 2026-11-10 10:02 UTC, by the times Sinch posted.
What was affected?
Sinch named SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free in ca, us.
What caused it?
Sinch hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sinch's official status page, https://status.sinch.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.