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Shippo

Incident

USPS Service Degradation

Maintenance Lasted 30m · started · Shippo's page

DWN-23a7dce460

Level
confirmed
Worst impact
Maintenance
Components
USPS

What to do

  • Check whether you use Shippo USPS. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Check that everything you run on Shippo came back after the window closed 2026-11-13 18:28 UTC.

  • Subscribe to Shippo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shippo 2

  1. investigating

    we're seeing an elevated error rate with USPS SCAN form generation detected through our internal monitoring system. Impact: All SCAN form requests are currently failing. Label generation is working normally. We've contacted USPS and are monitoring closely. We'll update you when we hear back from USPS or when the situation changes.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-23a7dce460

Is this Shippo maintenance still going on?

No, it ended 2026-11-13 18:28 UTC.

How long did it last?

30m, from 2026-11-13 17:58 UTC to 2026-11-13 18:28 UTC, by the times Shippo posted.

What was affected?

Shippo named USPS.

What caused it?

Shippo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Shippo's official status page, https://status.goshippo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.