- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
What to do
Check whether you use Twilio Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Expect Twilio to be limited until the window closes.
Pause deploys or jobs that need it, and warn your users if they will notice.Watch Twilio's own updates; this page re-reads them every minute.
Subscribe to Twilio's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Twilio 3
- scheduled
Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 10 November 2026 at 15:15 PST until 10 November 2026 at 19:45 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Identity Match We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
provider
- scheduled
Maintenance will begin as scheduled in 60 minutes.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-24420cf1f7
Is this Twilio maintenance still going on?
Yes, since 2026-11-10 23:15 UTC. For Twilio's live state, see https://down.guide/providers/twilio.
What was affected?
Twilio named Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes.
What caused it?
Twilio hasn't published a root cause. If it does, it shows here.
Where does this come from?
Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.