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Twilio

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Maintenance Ongoing for 2h 1m · started · Twilio's page

Updates every minute from the provider's page.

Level
confirmed
Worst impact
Maintenance
Components
Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

What to do

  • Check whether you use Twilio Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Expect Twilio to be limited until the window closes.

    Pause deploys or jobs that need it, and warn your users if they will notice.
  • Watch Twilio's own updates; this page re-reads them every minute.

  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

  1. scheduled

    Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 10 November 2026 at 15:15 PST until 10 November 2026 at 19:45 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers. Impacted Products: Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Identity Match We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

    provider

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

    provider

  3. in_progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-24420cf1f7

Is this Twilio maintenance still going on?

Yes, since 2026-11-10 23:15 UTC. For Twilio's live state, see https://down.guide/providers/twilio.

What was affected?

Twilio named Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.