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Is Twilio down? · Messaging and comms

Twilio is degraded

DegradedTwilio reports degraded performance

99.99% uptime, 90 days · 99.99% over 12 monthsLast incident Checked Official status pageHistory

Reports count in aggregate against normal levels; one alone never makes a claim.

Now

Open incidents

What Twilio has posted and not resolved.

Twilio has no open incidents.

Minor

Minor or regional issues (2)

Open issues confined to one country, region, site, carrier route, asset or slice of customers. Twilio's state, uptime and the Down Index leave them out.

  1. TwilioDegradedOngoing
    SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile

    Twilio says SMS delivery receipts are delayed for a subset of Twilio Long Codes sending to network subscribers on multiple networks in Chile. Message delivery may succeed, but receipts may be delayed. The cause has been identified and the issue is being worked on, with the latest update at 2026-11-09 22:04 UTC.

    ongoing for 4d 4hSMS, Latin America
  2. TwilioDegradedOngoing
    Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Philippines

    Twilio says a subset of Twilio Philippines Phone Numbers is experiencing voice call failures to network subscribers on multiple networks in the Philippines. As of its latest update on 2026-11-10, Twilio says the cause has been identified and it is working to resolve the issue.

    ongoing for 8d 19hVoice, APACapac
Planned

Maintenance

Scheduled or in progress.

  1. TwilioMaintenanceOngoing
    United Kingdom Account Security Carrier Partner Maintenance - Vodafone
    ongoing for 2h 6mLookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
  2. TwilioMaintenanceOngoing
    United Kingdom, Germany, Netherlands and Spain Account Security Carrier Partner Maintenance - Vodafone

    Vodafone maintenance in the United Kingdom, Germany, Netherlands and Spain, 10 November 2026 15:15-19:45 PST, may cause intermittent API request failures for Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap and Legacy Identity MatchAndAttributes. Now in progress.

    ongoing for 2h 6mVerify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap +1
  3. TwilioMaintenanceOngoing
    United States SMS and MMS Carrier Maintenance - T-Mobile
    ongoing for 5d 21hSMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America +1us
  4. TwilioMaintenanceOngoing
    Russia SMS Carrier Maintenance - Tele2
    ongoing for 8d 5hSMS, Europeeu
90 days

Daily history

Worst impact each day, from the provider's own incidents.

  1. 2026-08-14: no incidents
  2. 2026-08-15: 2 incidents, worst degraded
  3. 2026-08-16: 1 incident, worst degraded
  4. 2026-08-17: 4 incidents, worst degraded
  5. 2026-08-18: 2 incidents, worst degraded
  6. 2026-08-19: 4 incidents, worst partial outage
  7. 2026-08-20: 2 incidents, worst partial outage
  8. 2026-08-21: 1 incident, worst degraded
  9. 2026-08-22: no incidents
  10. 2026-08-23: no incidents
  11. 2026-08-24: 3 incidents, worst degraded
  12. 2026-08-25: 2 incidents, worst degraded
  13. 2026-08-26: 2 incidents, worst degraded
  14. 2026-08-27: no incidents
  15. 2026-08-28: 4 incidents, worst degraded
  16. 2026-08-29: 1 incident, worst degraded
  17. 2026-08-30: 1 incident, worst degraded
  18. 2026-08-31: 4 incidents, worst degraded
  19. 2026-09-01: 5 incidents, worst degraded
  20. 2026-09-02: 2 incidents, worst degraded
  21. 2026-09-03: 5 incidents, worst degraded
  22. 2026-09-04: 2 incidents, worst degraded
  23. 2026-09-05: no incidents
  24. 2026-09-06: no incidents
  25. 2026-09-07: 1 incident, worst degraded
  26. 2026-09-08: 1 incident, worst degraded
  27. 2026-09-09: 3 incidents, worst degraded
  28. 2026-09-10: 3 incidents, worst degraded
  29. 2026-09-11: 2 incidents, worst degraded
  30. 2026-09-12: 1 incident, worst degraded
  31. 2026-09-13: 1 incident, worst degraded
  32. 2026-09-14: 1 incident, worst degraded
  33. 2026-09-15: 4 incidents, worst degraded
  34. 2026-09-16: 2 incidents, worst degraded
  35. 2026-09-17: 2 incidents, worst degraded
  36. 2026-09-18: 2 incidents, worst degraded
  37. 2026-09-19: 2 incidents, worst degraded
  38. 2026-09-20: no incidents
  39. 2026-09-21: 2 incidents, worst degraded
  40. 2026-09-22: 4 incidents, worst degraded
  41. 2026-09-23: 1 incident, worst degraded
  42. 2026-09-24: 4 incidents, worst degraded
  43. 2026-09-25: 2 incidents, worst degraded
  44. 2026-09-26: 1 incident, worst degraded
  45. 2026-09-27: no incidents
  46. 2026-09-28: 2 incidents, worst degraded
  47. 2026-09-29: 1 incident, worst degraded
  48. 2026-09-30: 1 incident, worst degraded
  49. 2026-10-01: 1 incident, worst degraded
  50. 2026-10-02: 4 incidents, worst degraded
  51. 2026-10-03: 1 incident, worst degraded
  52. 2026-10-04: no incidents
  53. 2026-10-05: no incidents
  54. 2026-10-06: 1 incident, worst degraded
  55. 2026-10-07: no incidents
  56. 2026-10-08: 2 incidents, worst degraded
  57. 2026-10-09: 1 incident, worst degraded
  58. 2026-10-10: 1 incident, worst degraded
  59. 2026-10-11: no incidents
  60. 2026-10-12: 3 incidents, worst degraded
  61. 2026-10-13: no incidents
  62. 2026-10-14: 1 incident, worst degraded
  63. 2026-10-15: 1 incident, worst degraded
  64. 2026-10-16: 2 incidents, worst degraded
  65. 2026-10-17: no incidents
  66. 2026-10-18: no incidents
  67. 2026-10-19: no incidents
  68. 2026-10-20: 2 incidents, worst degraded
  69. 2026-10-21: 2 incidents, worst degraded
  70. 2026-10-22: 6 incidents, worst degraded
  71. 2026-10-23: no incidents
  72. 2026-10-24: 1 incident, worst degraded
  73. 2026-10-25: no incidents
  74. 2026-10-26: 1 incident, worst degraded
  75. 2026-10-27: 2 incidents, worst degraded
  76. 2026-10-28: 3 incidents, worst degraded
  77. 2026-10-29: 2 incidents, worst degraded
  78. 2026-10-30: no incidents
  79. 2026-10-31: no incidents
  80. 2026-11-01: no incidents
  81. 2026-11-02: no incidents
  82. 2026-11-03: 1 incident, worst degraded
  83. 2026-11-04: 3 incidents, worst degraded
  84. 2026-11-05: no incidents
  85. 2026-11-06: 3 incidents, worst degraded
  86. 2026-11-07: no incidents
  87. 2026-11-08: no incidents
  88. 2026-11-09: 1 incident, worst degraded
  89. 2026-11-10: 2 incidents, worst degraded
  90. 2026-11-11: no incidents
90 days agoToday

Daily history for the 12 components with the most incident days. Every component's current state is in the Markdown copy.

Reliability

Last 90 days in numbers

From the provider's own posts, including history read from its archive.

Uptime
99.99%12 months
Incidents
548on 64 days
Median duration
5h 44m
Longest
41d 14h
Postmortem rate
n/apartial and major outages
Reports

People reporting problems

Hourly counts, last 24 hours.

  1. 2026-11-10 18:00 UTC: 1

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History

Recent incidents

The last 90 days.

All history
  1. TwilioDegraded
    Issue resolved
    lasted 1h 44mConsole
  2. TwilioDegraded
    SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela
    lasted 3h 26mSMS, Latin America
  3. TwilioMaintenance
    Gateway API (Lookup API) Failure Increase on Verizon in United States

    Twilio says customers may be seeing failure responses for Lookup API transactions on Verizon in the United States. The provider's team is investigating, and the incident status is currently "investigating," with the next update promised in 2 hours.

    lasted 10h 23mLookup SIM Swap, Legacy Identity MatchAndAttributesus
  4. TwilioMaintenance
    United States SMS and MMS Carrier Maintenance - Verizon
    lasted 5h 2mSMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America +7us
  5. TwilioMaintenance
    Multiple Destination SMS and MMS Carrier Partner Maintenance
    lasted 7h 1mSMS Long Code, North America, MMS Long Code, North Americaca, us
  6. TwilioMaintenance
    Uzbekistan SMS Carrier Maintenance - Ucell

    Twilio says the Ucell network in Uzbekistan is conducting planned maintenance from 09 November 2026 at 13:00 PST to 17:00 PST, and that maintenance is now in progress. During this window, SMS delivery to Ucell Uzbekistan handsets may see intermittent delays. Twilio will provide updates as necessary.

    lasted 4h 1mSMS, APACapac
  7. TwilioDegraded
    WhatsApp Business API Message Send Failures

    Twilio says WhatsApp Business API message sends have been failing, with some customers seeing error 63007 on outbound messages. Twilio identified the issue as a third-party provider dependency and has mitigated it, and sending is returning to normal for affected customers while Twilio monitors.

    lasted 16h 29mWhatsApp Messaging
  8. TwilioDegraded
    Voice Call Failures from a Subset of Twilio Phone Numbers to Chile

    Twilio says customers may have experienced voice call failures from a subset of Twilio Phone Numbers to network subscribers in Chile. The cause was identified, and as of the latest update the provider reports recovery in those calls and is monitoring service stability.

    lasted 19h 20mVoice, Latin America
  9. TwilioDegraded
    Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom
    lasted 5h 19mVoice, Europeeu
  10. TwilioDegraded
    SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy
    lasted 3h 14mSMS, Europeeu
  11. TwilioDegraded
    SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom
    lasted 3h 26mSMS, Europeeu
  12. TwilioMaintenance
    Philippines SMS Carrier Maintenance - Globe Telecom
    lasted 2h 2mSMS, APACapac
  13. TwilioMaintenance
    Japan SMS Carrier Maintenance - SoftBank Mobile
    lasted 2h 1mSMS, APACapac, jp
  14. TwilioDegraded
    SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France

    Twilio says SMS delivery receipts from Twilio to Bouygues Telecom subscribers in France were delayed, while message delivery may have succeeded. The cause has been identified and the issue is being worked on. As of the latest update, Twilio reports a recovery in delivery receipts and is monitoring service stability.

    lasted 13h 32mSMS, Europeeu
  15. TwilioDegraded
    SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes
    lasted 8h 41mSMS, Europeeu
Compare

How Twilio stacks up

Side-by-side reliability with Slack, Zoom or Resend.

Twilio status: questions

Is Twilio down right now?

Twilio reports degraded performance (checked 2026-11-11 01:20 UTC from Twilio's official status page).

What is Twilio's uptime?

99.99% over the last 90 days and 99.99% over 12 months, from the incidents Twilio posted on its own status page. A major outage counts in full and a partial outage as 30% of its time, per component.

When was Twilio's last outage?

Issue resolved, starting 2026-11-10 21:32 UTC and lasting 1h 44m: https://down.guide/DWN-2b915d2312

How do I get alerts when Twilio goes down?

Subscribe to https://down.guide/feed?provider=twilio (RSS; add format=atom or format=json). In Slack, install the RSS app and run /feed subscribe with that URL; in Discord, give it to a feed bot such as MonitoRSS. No account needed.

Where does down.guide get Twilio's status?

From Twilio's official status page, https://status.twilio.com, read every minute. Twilio's words are quoted verbatim and linked.