Elevated errors affecting logins, sign-ups, and ChatGPT features

What to do

• Check whether your product depends on OpenAI. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 9m it lasted.

  Anything that failed between 2026-11-11 20:43 UTC and 2026-11-11 20:52 UTC may need a replay.

• Subscribe to OpenAI's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from OpenAI 4

1. investigatingNov 11, 2026, 8:43 PM UTC

   We’re investigating an outage for logins, signups, work mode, dots, sites, and spaces. We are checking how it affects users. We’ll share an update when we know more.

   provider

2. investigatingNov 11, 2026, 8:46 PM UTC

   We’re investigating an outage for logins, signups, work mode, dots, sites, and spaces. We are checking how it affects users. We’ll share an update when we know more.

   provider

3. investigatingNov 11, 2026, 8:50 PM UTC

   We’re investigating an outage for logins, signups, work mode, dots, sites, and spaces. We are also investigating elevated error rates when creating conversations through the OpenAI API. We are checking how it affects users. We’ll share an update when we know more.

   provider

4. resolvedNov 11, 2026, 8:52 PM UTC

   All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

   provider

Corrections

None so far.

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