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Twilio

US SMS and MMS Carrier Maintenance - Small US Carriers

Maintenance Ongoing for 18m · started · Twilio's page

Updates every minute from the provider's page.

Level
confirmed
Worst impact
Maintenance
Components
SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America, MMS Short Code, North America, MMS Toll-Free, North America, SMS Toll-Free, North America, MMS Toll-Free, North America
Regions
us

Summary

Twilio says planned maintenance on a subset of small US carrier networks is in progress, with the scheduled window of 10 November 2026, 20:00 to 22:00 PST. During the window, SMS and MMS to and from small US carrier handsets may see intermittent delays when sent via long codes, short codes, and toll-free numbers.

Written by anthropic/claude-haiku-5.5 from Twilio's own updates.

What to do

  • Check whether you use Twilio SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America and 4 more in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Expect Twilio to be limited until the window closes.

    Pause deploys or jobs that need it, and warn your users if they will notice.
  • Watch Twilio's own updates; this page re-reads them every minute.

  • Subscribe to Twilio's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=twilio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Twilio 3

  1. scheduled

    A subset of small networks in the US are conducting a planned maintenance from 10 November 2026 at 20:00 PST until 10 November 2026 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from small US carriers handsets when sending via long codes, short codes and toll free numbers.

    provider

  2. scheduled

    Maintenance will begin as scheduled in 60 minutes.

    provider

  3. in_progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-634349ea62

Is this Twilio maintenance still going on?

Yes, since 2026-11-11 04:00 UTC. For Twilio's live state, see https://down.guide/providers/twilio.

What was affected?

Twilio named SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America and 4 more in us.

What caused it?

Twilio hasn't published a root cause. If it does, it shows here.

Where does this come from?

Twilio's official status page, https://status.twilio.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.