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Grafana Cloud

Incident

Elevated query errors for Grafana Cloud Metrics in prod-us-east-3

Degraded Monitoring a fix since · started · Grafana Cloud's page

DWN-7987a1d616

Updates every minute from the provider's page.

Level
confirmed
Worst impact
Degraded
Grafana Cloud says
2026-11-11 17:21 to 17:41 UTC (20m)
Regions
us, us-east-3
Down Index
40of 100

Summary

Grafana Cloud says that between 17:21 and 17:41 UTC, a small percentage of metrics queries failed for some Grafana Cloud Metrics customers in the prod-us-east-3 region. Ingestion was not affected. Query errors have stopped, and the provider is monitoring the service.

Written by anthropic/claude-haiku-5.5 from Grafana Cloud's own updates.

What to do

  • Check whether you use Grafana Cloud in us, us-east-3. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Grafana Cloud says a fix is out: check your own error rates before you undo any failover.

  • Watch Grafana Cloud's own updates; this page re-reads them every minute.

  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 1

  1. monitoring

    Between 17:21 and 17:41 UTC, a small percentage of metrics queries for some Grafana Cloud Metrics customers in the prod-us-east-3 region failed. Ingestion was not affected. Query errors have stopped, and we are monitoring the service to confirm it stays stable.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7987a1d616

Is Grafana Cloud down right now?

Grafana Cloud reports degraded (Elevated query errors for Grafana Cloud Metrics in prod-us-east-3), open since 2026-11-11 20:21 UTC; it says a fix is out and it is monitoring. Live state for every component: https://down.guide/providers/grafana-cloud.

What was affected?

Grafana Cloud named in us, us-east-3.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.