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Grafana Cloud

Incident

Degraded performance for Grafana Cloud Metrics in prod-us-central-7

Partial outage Lasted 1h 36m · started · Grafana Cloud's page

DWN-917b188026

Level
confirmed
Worst impact
Partial outage
Components
Azure US Central - us-central7, Azure US Central - us-central7: Ingestion, Azure US Central - prod-us-central-7: Querying, Azure US Central - prod-us-central-7: Ingestion
Regions
us, us-central-7, us-central7
Down Index
52of 100

What to do

  • Check whether you use Grafana Cloud Azure US Central - us-central7, Azure US Central - us-central7: Ingestion, Azure US Central - prod-us-central-7: Querying, Azure US Central - prod-us-central-7: Ingestion in us, us-central-7, us-central7. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 36m it lasted.

    Anything that failed between 2026-11-11 20:37 UTC and 2026-11-11 22:13 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 5

  1. investigating

    We are investigating an issue affecting Grafana Cloud Metrics, Logs, and Traces in the prod-us-central-7 region. Some customers may see failed or delayed writes, query errors, and failed alerting and recording rule evaluations.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. monitoring

    Traffic has recovered and we are monitoring the results.

    provider

  5. resolved

    Increased latency on a cloud provider database resulted in a 50m write and rule evaluation outage, starting about 2020 UTC. Metrics rule evaluations were last to recover, around 2110 UTC.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-917b188026

Is Grafana Cloud still down?

No, this incident was resolved 2026-11-11 22:13 UTC. For Grafana Cloud's live state, see https://down.guide/providers/grafana-cloud.

How long did it last?

1h 36m, from 2026-11-11 20:37 UTC to 2026-11-11 22:13 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named Azure US Central - us-central7, Azure US Central - us-central7: Ingestion, Azure US Central - prod-us-central-7: Querying, Azure US Central - prod-us-central-7: Ingestion in us, us-central-7, us-central7.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.