- Level
- confirmed
- Worst impact
- Partial outage
- Components
- USPS
Summary
Shippo says tracking events from USPS stopped being received, and tracking updates were unavailable. Label generation and rating were working normally. The incident is now resolved.
Written by anthropic/claude-haiku-5.5 from Shippo's own updates.
What to do
Check whether you use Shippo USPS. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 25m it lasted.
Anything that failed between 2026-11-08 03:57 UTC and 2026-11-08 06:22 UTC may need a replay.Subscribe to Shippo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shippo 2
- investigating
Hi team, we've stopped receiving tracking events from USPS, detected through our internal monitoring system. Impact: Tracking updates are currently unavailable. Label generation and rating are working normally. We've contacted USPS and are monitoring closely. We'll update you when we hear back from USPS or when the situation changes.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-940decb8bf
Is Shippo still down?
No, this incident was resolved 2026-11-08 06:22 UTC. For Shippo's live state, see https://down.guide/providers/shippo.
How long did it last?
2h 25m, from 2026-11-08 03:57 UTC to 2026-11-08 06:22 UTC, by the times Shippo posted.
What was affected?
Shippo named USPS.
What caused it?
Shippo hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shippo's official status page, https://status.goshippo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.