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Anthropic

Incident

Some users unable to sign up with Apple on the Claude iOS app

Partial outage Ongoing for 17h 33m · started · Anthropic's page

DWN-a819ca1c5c

Updates every minute from the provider's page.

Level
confirmed
Worst impact
Partial outage
Components
claude.ai

Summary

The provider says some users are unable to sign up with Apple on the Claude iOS app, mainly affecting new accounts. New users can sign up with Google or email instead. The incident is currently under investigation, with no resolution yet.

Written by anthropic/claude-haiku-5.5 from Anthropic's own updates.

What to do

  • Check whether you use Anthropic claude.ai. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Switch to another region or a fallback provider while it is open, if you have one.

    Otherwise back off retries and queue work, so you don't add load while it recovers.
  • Watch Anthropic's own updates; this page re-reads them every minute.

  • Subscribe to Anthropic's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Anthropic 2

  1. investigating

    We are investigating an issue with Sign in with Apple on the Claude iOS app, which is mainly affecting new accounts. New users can sign up with Google or email instead. We will provide an update as soon as possible.

    provider

  2. investigating

    We are continuing to investigate an issue with Sign in with Apple on the Claude iOS app, which is mainly affecting new accounts. New users can sign up with Google or email instead. We will provide another update as soon as possible.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a819ca1c5c

Is Anthropic down right now?

Anthropic reports partial outage (Some users unable to sign up with Apple on the Claude iOS app), open since 2026-11-14 07:11 UTC. Live state for every component: https://down.guide/providers/anthropic.

What was affected?

Anthropic named claude.ai.

What caused it?

Anthropic hasn't published a root cause. If it does, it shows here.

Where does this come from?

Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.