- Level
- confirmed
- Worst impact
- Partial outage
- Components
- claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork
- Down Index
- 53of 100
Summary
Anthropic says it is investigating elevated errors and degraded performance affecting claude.ai, the Claude API, and Claude Code. The incident status is currently investigating, with no further update yet.
Written by anthropic/claude-haiku-5.5 from Anthropic's own updates.
What to do
Check whether you use Anthropic claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 29m it lasted.
Anything that failed between 2026-11-13 13:09 UTC and 2026-11-13 15:38 UTC may need a replay.Subscribe to Anthropic's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=anthropic works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Anthropic 6
- investigating
We are investigating reports of degraded performance affecting claude.ai, the Claude API, and Claude Code. We will provide an update as soon as possible.
provider
- investigating
We are investigating reports of degraded performance affecting claude.ai, the Claude API, Claude Code, and connectors (including Claude Docs and Claude Sheets).
provider
- investigating
We are investigating reports of degraded performance affecting a variety of surfaces including claude.ai, the Claude API, Claude Code, connectors (including Claude Docs and Claude Sheets), Claude Security and Claude Managed Agents.
provider
- investigating
We're seeing recovery on claude.ai and the Claude API, though errors may return while we continue working on this. Connectors, including Docs and Sheets, remain degraded, as do Claude in Meetings, Claude Managed Agents, Claude Security and connector use in Claude Code. Mobile apps are affected in the same way as claude.ai. We'll share another update soon.
provider
- monitoring
Errors on claude.ai, including the mobile apps, the Claude API and Claude Code have returned to normal levels, and we are continuing to monitor. Existing connectors, including Docs and Sheets, are working again, and Claude Managed Agents and Claude Meetings are recovering. Adding a new connector on claude.ai is temporarily unavailable. Scheduled tasks and routines can run more than two hours late and some runs have been skipped, and Claude Security scans, reviews and project setup remain delayed. We'll share another update soon.
provider
- resolved
The issue affecting multiple surfaces has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ed66074278
Is Anthropic still down?
No, this incident was resolved 2026-11-13 15:38 UTC. For Anthropic's live state, see https://down.guide/providers/anthropic.
How long did it last?
2h 29m, from 2026-11-13 13:09 UTC to 2026-11-13 15:38 UTC, by the times Anthropic posted.
What was affected?
Anthropic named claude.ai, Claude API (api.anthropic.com), Claude Code, Claude Cowork.
What caused it?
Anthropic hasn't published a root cause. If it does, it shows here.
Where does this come from?
Anthropic's official status page, https://status.claude.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.