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Jina AI

Incident

Degraded performance: jina-clip-v2

Degraded Lasted 45m · started · Jina AI's page

DWN-bdd3f8f982

Level
confirmed
Worst impact
Degraded
Components
jina-clip-v2
Regions
us, us-central1
Down Index
25of 100

Summary

The provider says jina-clip-v2 in us-central1 is in Degraded Performance and still under investigation. At 09:35 UTC on 2026-11-14, P99 latency was 11683ms against a 5000ms SLO, and the error rate was 1.94%.

Written by anthropic/claude-haiku-5.5 from Jina AI's own updates.

What to do

  • Check whether you use Jina AI jina-clip-v2 in us, us-central1. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.

    Anything that failed between 2026-11-14 08:55 UTC and 2026-11-14 09:40 UTC may need a replay.
  • Subscribe to Jina AI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jina works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jina AI 10

  1. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11195ms (baseline: 11195ms) - Current error rate: 6.98% (baseline: 6.98%) - Request count (5min): 430 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11195ms (SLO: 5000ms)

    provider

  2. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11253ms (baseline: 11253ms) - Current error rate: 7.96% (baseline: 7.96%) - Request count (5min): 465 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11253ms (SLO: 5000ms)

    provider

  3. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11182ms (baseline: 11182ms) - Current error rate: 5.54% (baseline: 5.54%) - Request count (5min): 668 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11182ms (SLO: 5000ms)

    provider

  4. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11209ms (baseline: 11209ms) - Current error rate: 3.80% (baseline: 3.80%) - Request count (5min): 1027 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11209ms (SLO: 5000ms)

    provider

  5. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11909ms (baseline: 11909ms) - Current error rate: 3.24% (baseline: 3.24%) - Request count (5min): 1141 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11909ms (SLO: 5000ms)

    provider

  6. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11185ms (baseline: 11185ms) - Current error rate: 7.71% (baseline: 7.71%) - Request count (5min): 506 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11185ms (SLO: 5000ms)

    provider

  7. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 12326ms (baseline: 12326ms) - Current error rate: 7.60% (baseline: 7.60%) - Request count (5min): 487 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=12326ms (SLO: 5000ms)

    provider

  8. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11854ms (baseline: 11854ms) - Current error rate: 6.00% (baseline: 6.00%) - Request count (5min): 633 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11854ms (SLO: 5000ms)

    provider

  9. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11683ms (baseline: 11683ms) - Current error rate: 1.94% (baseline: 1.94%) - Request count (5min): 463 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11683ms (SLO: 5000ms)

    provider

  10. resolved

    Service has recovered. Error rate: 0.00%

    provider

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Corrections

None so far.

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Questions about DWN-bdd3f8f982

Is Jina AI still down?

No, this incident was resolved 2026-11-14 09:40 UTC. For Jina AI's live state, see https://down.guide/providers/jina.

How long did it last?

45m, from 2026-11-14 08:55 UTC to 2026-11-14 09:40 UTC, by the times Jina AI posted.

What was affected?

Jina AI named jina-clip-v2 in us, us-central1.

What caused it?

Jina AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jina AI's official status page, https://status.jina.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.