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Jina AI

Incident

Degraded performance: jina-clip-v2

Degraded Lasted 15m · started · Jina AI's page

DWN-c959526fb4

Level
confirmed
Worst impact
Degraded
Components
jina-clip-v2
Regions
us, us-central1
Down Index
22of 100

Summary

Jina AI says jina-clip-v2 in us-central1 is in degraded performance and under investigation. As of 05:20 UTC on 2026-11-14, P99 latency was 11660ms against a 5000ms SLO, with a 1.15% error rate.

Written by anthropic/claude-haiku-5.5 from Jina AI's own updates.

What to do

  • Check whether you use Jina AI jina-clip-v2 in us, us-central1. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 15m it lasted.

    Anything that failed between 2026-11-14 05:10 UTC and 2026-11-14 05:25 UTC may need a replay.
  • Subscribe to Jina AI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jina works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jina AI 4

  1. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11289ms (baseline: 11289ms) - Current error rate: 0.62% (baseline: 0.62%) - Request count (5min): 1124 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11289ms (SLO: 5000ms)

    provider

  2. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11232ms (baseline: 11232ms) - Current error rate: 1.36% (baseline: 1.36%) - Request count (5min): 737 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11232ms (SLO: 5000ms)

    provider

  3. investigating

    Service jina-clip-v2 is experiencing issues. - Current P99 latency: 11660ms (baseline: 11660ms) - Current error rate: 1.15% (baseline: 1.15%) - Request count (5min): 1218 - Region: us-central1 Status: Degraded Performance Reason: Latency above SLO: P99=11660ms (SLO: 5000ms)

    provider

  4. resolved

    Service has recovered. Error rate: 0.00%

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c959526fb4

Is Jina AI still down?

No, this incident was resolved 2026-11-14 05:25 UTC. For Jina AI's live state, see https://down.guide/providers/jina.

How long did it last?

15m, from 2026-11-14 05:10 UTC to 2026-11-14 05:25 UTC, by the times Jina AI posted.

What was affected?

Jina AI named jina-clip-v2 in us, us-central1.

What caused it?

Jina AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jina AI's official status page, https://status.jina.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.