- Level
- confirmed
- Worst impact
- Maintenance
- Components
- Zoom Phone, Zoom Contact Center, BYOC - Premises, Provider Exchange, Native PSTN, BYOC - Premises, Meeting Dial-in/Telephony
- Regions
- au
Summary
Zoom says scheduled maintenance on its Common Platform voice network in Sydney (SYD) is in progress as of November 6, 2026. It does not anticipate service impact, though the SYD peer is temporarily offline and traffic reroutes to the MEL peer for customers with redundant trunks.
Written by anthropic/claude-haiku-5.5 from Zoom's own updates.
What to do
Check whether you use Zoom Zoom Phone, Zoom Contact Center, BYOC - Premises, Provider Exchange and 3 more in au. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Zoom came back after the window closed 2026-11-06 19:00 UTC.
Subscribe to Zoom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=zoom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Zoom 2
- scheduled
We will perform scheduled maintenance to our voice infrastructure, including Bring Your Own Carrier (BYOC), Provider Exchange (PEX), and native PSTN carriers during this time. We do not anticipate any service impact. Customers and partners with redundant trunks to both the SYD and MEL datacenter will notice the SYD peer temporarily offline, however all traffic will be automatically rerouted to MEL peer for the duration of the maintenance period. This maintenance is on CPL and its PSTN service supporting backend ZP and ZCC in SYD and MEL regions.
provider
- in_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
provider
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Corrections
None so far.
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Questions about DWN-c3a9e6699a
Is this Zoom maintenance still going on?
No, it ended 2026-11-06 19:00 UTC.
How long did it last?
8h 1m, from 2026-11-06 11:00 UTC to 2026-11-06 19:00 UTC, by the times Zoom posted.
What was affected?
Zoom named Zoom Phone, Zoom Contact Center, BYOC - Premises, Provider Exchange and 3 more in au.
What caused it?
Zoom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Zoom's official status page, https://www.zoomstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.