- Level
- confirmed
- Worst impact
- Maintenance
- Regions
- eu
Summary
Webex says maintenance is in progress for Webex Calling in EMEA (Saudi Arabia data center) until 00:00 UTC November 7, 2026. Rialto portals, Rialto API and User Settings Portal are expected to be temporarily unavailable; call processing is expected to be unaffected.
Written by anthropic/claude-haiku-5.5 from Webex's own updates.
What to do
Check whether you use Webex in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Check that everything you run on Webex came back after the window closed 2026-11-07 00:00 UTC.
Subscribe to Webex's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=webex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Webex 2
- update
Regions: EMEA Change #: CHG0835400, CHG0835401 in progress - The maintenance is currently in progress. Nov 6, 19:00 UTC scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Friday, November 06, 2026, 19:00 UTC Complete: Saturday, November 07, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services. Oct 27, 22:13 UTC
provider
- resolved
Regions: EMEA Change #: CHG0835400, CHG0835401 completed - This maintenance has been completed and all services are fully operational. Nov 7, 00:00 UTC in progress - The maintenance is currently in progress. Nov 6, 19:00 UTC scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Friday, November 06, 2026, 19:00 UTC Complete: Saturday, November 07, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services. Oct 27, 22:13 UTC
provider
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Corrections
None so far.
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Questions about DWN-d14e5dce54
Is this Webex maintenance still going on?
No, it ended 2026-11-07 00:00 UTC.
How long did it last?
5h, from 2026-11-06 19:00 UTC to 2026-11-07 00:00 UTC, by the times Webex posted.
What was affected?
Webex named in eu.
What caused it?
Webex hasn't published a root cause. If it does, it shows here.
Where does this come from?
Webex's official status page, https://status.webex.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.