Degraded Performance across Affirm US Checkout Service

What to do

• Check whether you use Affirm US, US - Shop Pay Installments in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.

  Anything that failed between 2024-11-29 19:03 UTC and 2024-11-29 20:04 UTC may need a replay.

• Subscribe to Affirm's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Affirm 5

1. investigatingNov 29, 2024, 7:03 PM UTC

   We are experiencing an increase in errors across services in the US related to checkout that is degrading the checkout flow. We are working on identifying the issue and will update as soon as possible.

   provider

2. identifiedNov 29, 2024, 7:18 PM UTC

   Our teams have identified the issue and are working on fixing the issue.

   provider

3. monitoringNov 29, 2024, 7:23 PM UTC

   Our teams have implemented a fix and are seeing our services recover. We will continue monitoring to ensure our services maintain operational.

   provider

4. monitoringNov 29, 2024, 7:44 PM UTC

   We are seeing recoveries across our services. We are still monitoring our services to ensure they recover fully.

   provider

5. resolvedNov 29, 2024, 8:04 PM UTC

   Our services have fully recovered. This incident is now resolved.

   provider

Corrections

None so far.

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