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Affirm

Affirm US Authentication Disruption

Partial outage Lasted 15m · started · Affirm's page

Level
confirmed
Worst impact
Partial outage
Components
US, US
Regions
us

What to do

  • Check whether you use Affirm US, US in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 15m it lasted.

    Anything that failed between 2024-08-01 04:10 UTC and 2024-08-01 04:25 UTC may need a replay.
  • Subscribe to Affirm's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Affirm 4

  1. investigating

    We are investigating a disruption to our authentication service and are currently attempting to locate the root cause and fix the issue. This is impacting customers as they attempt to log in to view their account or check out with Affirm.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we have seen a recovery. We are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-61bc318f6e

Is Affirm still down?

No, this incident was resolved 2024-08-01 04:25 UTC. For Affirm's live state, see https://down.guide/affirm.

How long did it last?

15m, from 2024-08-01 04:10 UTC to 2024-08-01 04:25 UTC, by the times Affirm posted.

What was affected?

Affirm named US, US in us.

What caused it?

Affirm hasn't published a root cause. If it does, it shows here.

Where does this come from?

Affirm's official status page, https://status.affirm.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.