- Level
- confirmed
- Worst impact
- Major outage
- Components
- US, Canada
- Regions
- ca, us
What to do
Check whether you use Affirm US, Canada in ca, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 48m it lasted.
Anything that failed between 2025-06-12 18:17 UTC and 2025-06-12 21:05 UTC may need a replay.Subscribe to Affirm's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Affirm 11
- investigating
We are currently investigating a degradation to checkout and other services in the US
provider
- investigating
We have confirmed that not all merchants are impacted. We are working to delineate exactly who is and is not impacted and will communicate to merchants/partners accordingly.
provider
- identified
We have identified the cause of the outage and are investigating potential mitigations now.
provider
- identified
We have updated the status to reflect that Checkout in Canada was impacted to some degree.
provider
- monitoring
We have implemented a mitigation which is showing some positive impact to impacted services. We are continuing to monitor that impact and will update accordingly.
provider
- monitoring
The mitigation applied has been successful at restoring Checkout Service for Affirm merchants. We are continuing to monitor to ensure that service is fully restored.
provider
- monitoring
We are continuing to monitor the health of Checkout Service in US/CA and have seen no regression in service health.
provider
- monitoring
We are continuing to monitor for issues with Checkout Service in US/CA. No regression in service health has been observed.
provider
- monitoring
We see normal success rates for checkout in all countries and domains. Continuing to monitor before considering the issue resolved.
provider
- monitoring
Affirm Checkout in US/CA has maintained normal success rates. We are continuing to monitor.
provider
- resolved
This incident has been resolved.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6ae162e7be
Is Affirm still down?
No, this incident was resolved 2025-06-12 21:05 UTC. For Affirm's live state, see https://down.guide/affirm.
How long did it last?
2h 48m, from 2025-06-12 18:17 UTC to 2025-06-12 21:05 UTC, by the times Affirm posted.
What was affected?
Affirm named US, Canada in ca, us.
What caused it?
Affirm hasn't published a root cause. If it does, it shows here.
Where does this come from?
Affirm's official status page, https://status.affirm.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.