Affirm: Customers are unable to reach Canada customer service number

What to do

Check whether you use Affirm in ca. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.
Anything that failed between 2024-08-06 15:54 UTC and 2024-08-06 17:04 UTC may need a replay.
Subscribe to Affirm's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingAug 6, 2024, 3:54 PM UTC
We are currently investigating the issue.
provider
identifiedAug 6, 2024, 4:02 PM UTC
We have identified the cause and are continuing to work on a fix for the customer service call center disruption.
provider
resolvedAug 6, 2024, 5:04 PM UTC
All services are now functioning as expected.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Affirm still down?

No, this incident was resolved 2024-08-06 17:04 UTC. For Affirm's live state, see https://down.guide/affirm.

How long did it last?

1h 10m, from 2024-08-06 15:54 UTC to 2024-08-06 17:04 UTC, by the times Affirm posted.

What was affected?

Affirm named in ca.

What caused it?

Affirm hasn't published a root cause. If it does, it shows here.

Where does this come from?

Affirm's official status page, https://status.affirm.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.