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Affirm

Merchant Portal Outage

Partial outage Lasted 3h 41m · started · Affirm's page

Level
confirmed
Worst impact
Partial outage
Components
US
Regions
us
Down Index
34of 100

What to do

  • Check whether you use Affirm US in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 41m it lasted.

    Anything that failed between 2025-06-17 13:46 UTC and 2025-06-17 17:27 UTC may need a replay.
  • Subscribe to Affirm's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Affirm 3

  1. investigating

    We are currently investigating an issue affecting the Merchant Portal. Users may be unable to access the portal at this time. Our engineering team is actively working to identify the root cause and restore functionality as quickly as possible. We’ll provide an update as soon as more information is available.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9fb7fec1fa

Is Affirm still down?

No, this incident was resolved 2025-06-17 17:27 UTC. For Affirm's live state, see https://down.guide/affirm.

How long did it last?

3h 41m, from 2025-06-17 13:46 UTC to 2025-06-17 17:27 UTC, by the times Affirm posted.

What was affected?

Affirm named US in us.

What caused it?

Affirm hasn't published a root cause. If it does, it shows here.

Where does this come from?

Affirm's official status page, https://status.affirm.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.