Checkout Degradation in US/CA

What to do

• Check whether you use Affirm US, Canada in ca, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 35m it lasted.

  Anything that failed between 2026-03-04 23:36 UTC and 2026-03-05 03:11 UTC may need a replay.

• Subscribe to Affirm's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Affirm 7

1. investigatingMar 4, 2026, 11:36 PM UTC

   We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible

   provider

2. identifiedMar 4, 2026, 11:47 PM UTC

   We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.

   provider

3. monitoringMar 5, 2026, 12:06 AM UTC

   We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.

   provider

4. monitoringMar 5, 2026, 12:38 AM UTC

   We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.

   provider

5. monitoringMar 5, 2026, 1:15 AM UTC

   Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.

   provider

6. monitoringMar 5, 2026, 2:03 AM UTC

   We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.

   provider

7. resolvedMar 5, 2026, 3:11 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.