Impact to all traffic

What to do

• Check whether you use Affirm US, US, US, Canada and 2 more in ca, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 55m it lasted.

  Anything that failed between 2025-10-20 07:02 UTC and 2025-10-20 09:58 UTC may need a replay.

• Subscribe to Affirm's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Affirm 6

1. investigatingOct 20, 2025, 7:02 AM UTC

   We are investigating a sudden drop in all successful traffic to Affirm services in the US and CA

   provider

2. identifiedOct 20, 2025, 7:53 AM UTC

   Our teams have confirmed that the degradation is a result of a widespread issue impacting a core infrastructure provider. We are monitoring the situation closely and will update in the next 30 minutes.

   provider

3. monitoringOct 20, 2025, 8:31 AM UTC

   We are continuing to monitor this issue and will update with pertinent information as the situation develops.

   provider

4. monitoringOct 20, 2025, 9:02 AM UTC

   We are continuing to monitor the situation with the impacted core infrastructure partner and are looking for potential mitigations we could attempt on our side. We will update as the situation evolves.

   provider

5. monitoringOct 20, 2025, 9:31 AM UTC

   Our core infrastructure provider has announced a successful mitigation measure and we are now observing recovery on all Affirm services. We will continue to monitor as service health improves

   provider

6. resolvedOct 20, 2025, 9:58 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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