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Affirm

Increase in Latency Across Affirm APIs

Degraded Lasted 1h 44m · started · Affirm's page

Level
confirmed
Worst impact
Degraded
Components
US, US, US, US - Shop Pay Installments
Regions
us, us-east-1
Down Index
27of 100

What to do

  • Check whether you use Affirm US, US, US, US - Shop Pay Installments in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 44m it lasted.

    Anything that failed between 2025-12-03 18:18 UTC and 2025-12-03 20:02 UTC may need a replay.
  • Subscribe to Affirm's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=affirm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Affirm 4

  1. investigating

    We are investigating increased API error rates in the US-EAST-1 Region.

    provider

  2. identified

    We identified what's causing this increased API error rates in the US-EAST-1 Region and currently working to mitigate.

    provider

  3. monitoring

    We are seeing recovery across all endpoints - we will keep monitoring for full resolution.

    provider

  4. resolved

    This incident is resolved now.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d8ab292f4a

Is Affirm still down?

No, this incident was resolved 2025-12-03 20:02 UTC. For Affirm's live state, see https://down.guide/affirm.

How long did it last?

1h 44m, from 2025-12-03 18:18 UTC to 2025-12-03 20:02 UTC, by the times Affirm posted.

What was affected?

Affirm named US, US, US, US - Shop Pay Installments in us, us-east-1.

What caused it?

Affirm hasn't published a root cause. If it does, it shows here.

Where does this come from?

Affirm's official status page, https://status.affirm.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.