Aiven Console is down

What to do

• Check whether your product depends on Aiven. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 28m it lasted.

  Anything that failed between 2026-09-21 04:57 UTC and 2026-09-21 08:25 UTC may need a replay.

• Subscribe to Aiven's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=aiven works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aiven 4

1. investigatingSep 21, 2026, 4:57 AM UTC

   We are currently investigating reports of users being unable to log in to the Aiven console. We will share further updates as soon as possible.

   provider

2. investigatingSep 21, 2026, 5:27 AM UTC

   We are still investigating an issue affecting the Aiven Console. Customers are currently unable to create or submit new support tickets directly through the portal. If you require assistance with an urgent issue unrelated to the Aiven Console being down, please send an email to [support@aiven.io](mailto:support@aiven.io). Our support team will process your request directly.

   provider

3. monitoringSep 21, 2026, 6:01 AM UTC

   A fix has been deployed for Aiven Console and portal functionality is restored. We are currently monitoring performance. If you encounter any issues, please email [support@aiven.io](mailto:support@aiven.io)

   provider

4. resolvedSep 21, 2026, 8:25 AM UTC

   This incident has been resolved. Aiven Console login and support ticket creation through the portal are fully functional again. We continued to monitor performance and have seen no further issues. If you encounter any problems, please email [support@aiven.io](mailto:support@aiven.io).

   provider

Corrections

None so far.

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