Issue affecting services in DigitalOcean NYC3 region

What to do

• Check whether your product depends on Aiven. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 24m it lasted.

  Anything that failed between 2026-05-20 01:15 UTC and 2026-05-20 02:38 UTC may need a replay.

• Subscribe to Aiven's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=aiven works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aiven 2

1. investigatingMay 20, 2026, 1:15 AM UTC

   ``` We are experiencing performance degradation and node unresponsiveness affecting some Aiven services hosted in the DigitalOcean NYC3 region.This is tied to an underlying infrastructure issue currently being tracked by our cloud provider. You can monitor their infrastructure health directly on the DigitalOcean Status Page: https://status.digitalocean.com/incidents/spgd2scvttthOur engineering team is actively investigating the extent of the impact on our services and working to mitigate issues where possible. ```

   provider

2. resolvedMay 20, 2026, 2:38 AM UTC

   This issue is now resolved. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue.

   provider

Corrections

None so far.

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