Metrics API Outage

What to do

• Check whether your product depends on Aiven. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 5m it lasted.

  Anything that failed between 2025-12-04 17:12 UTC and 2025-12-04 19:17 UTC may need a replay.

• Subscribe to Aiven's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=aiven works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Aiven 3

1. investigatingDec 4, 2025, 5:12 PM UTC

   We are currently experiencing problems with the APIs responsible for retrieving metrics. As a result, the Metrics page in the console and related API endpoints may be unavailable or display incomplete data. Our engineering team is actively working to identify the cause and implement a fix. We apologize for the inconvenience and appreciate your patience while we resolve this issue.

   provider

2. investigatingDec 4, 2025, 6:48 PM UTC

   Our engineering team is continuing the investigation and is currently taking actions to mitigate the issue. You may continue to experience problems with metrics retrieval while these mitigations are put in place. We’ll provide further updates as we make progress.

   provider

3. resolvedDec 4, 2025, 7:17 PM UTC

   The issue affecting metrics retrieval has been fully resolved. All metrics APIs and the Metrics page in the console should now be functioning normally. If you continue to experience any problems, please reach out to our support team and we’ll be happy to assist.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.