Edge Delivery Issues

What to do

• Check whether you use Akamai Cloudlets, Edge Delivery in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 18h 52m it lasted.

  Anything that failed between 2026-03-24 22:37 UTC and 2026-03-25 17:29 UTC may need a replay.

• Subscribe to Akamai's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=akamai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Akamai 7

1. investigatingMar 24, 2026, 10:37 PM UTC

   We are investigating an emerging issue with Cloudlets where some redirect links may be not work properly. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

   provider

2. investigatingMar 24, 2026, 11:14 PM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.

   provider

3. investigatingMar 25, 2026, 12:12 AM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.

   provider

4. investigatingMar 25, 2026, 1:50 AM UTC

   We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide another update as we make progress.

   provider

5. identifiedMar 25, 2026, 4:34 AM UTC

   We have changed the scope of this incident from Cloudlets specific issues To Edge Delivery issues as we determined that this is impacting DNS responses over 512 bytes including cloudlets. We are rolling back a change that seems to have caused the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG.We will provide an update as we make progress.

   provider

6. identifiedMar 25, 2026, 2:02 PM UTC

   The rollback continues without issues and is expected to complete in the next 3 hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update as we make progress.

   provider

7. resolvedMar 25, 2026, 5:29 PM UTC

   We can confirm that the issue was mitigated at 17:24 UTC on March 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

   provider

Corrections

None so far.

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