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Akamai

Enterprise Application Access (EAA) Issues

Degraded Lasted 1h 25m · started · Akamai's page

Level
confirmed
Worst impact
Degraded
Components
Enterprise Application Access
Regions
us
Down Index
32of 100

What to do

  • Check whether you use Akamai Enterprise Application Access in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 25m it lasted.

    Anything that failed between 2026-03-05 21:00 UTC and 2026-03-05 22:25 UTC may need a replay.
  • Subscribe to Akamai's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=akamai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Akamai 3

  1. investigating

    We are investigating an emerging issue with Enterprise Application Access (EAA) related to issues while modifying existing third-party IdPs. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000xVZ9XCAW. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

    provider

  2. monitoring

    We have rolled back a release which we believe may have caused this issue as of 20:55 UTC on March 5, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000xVZ9XCAW. We will continue to monitor to ensure that the impact has been fully mitigated.

    provider

  3. resolved

    We can confirm that the issue was mitigated at 20:55 UTC on March 5, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1329fa6aea

Is Akamai still down?

No, this incident was resolved 2026-03-05 22:25 UTC. For Akamai's live state, see https://down.guide/akamai.

How long did it last?

1h 25m, from 2026-03-05 21:00 UTC to 2026-03-05 22:25 UTC, by the times Akamai posted.

What was affected?

Akamai named Enterprise Application Access in us.

What caused it?

Akamai hasn't published a root cause. If it does, it shows here.

Where does this come from?

Akamai's official status page, https://www.akamaistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.