- Level
- confirmed
- Worst impact
- Degraded
- Components
- NetStorage
- Regions
- eu, us
What to do
Check whether you use Akamai NetStorage in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 18m it lasted.
Anything that failed between 2026-07-29 14:48 UTC and 2026-07-29 17:06 UTC may need a replay.Subscribe to Akamai's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=akamai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Akamai 4
- investigating
We are investigating an emerging issue with NetStorage related to observed 5XX errors due to an offline storage region. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
provider
- investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.
provider
- identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.
provider
- resolved
We can confirm that the issue was mitigated at 14:21 UTC on 29 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1365ba1ea7
Is Akamai still down?
No, this incident was resolved 2026-07-29 17:06 UTC. For Akamai's live state, see https://down.guide/akamai.
How long did it last?
2h 18m, from 2026-07-29 14:48 UTC to 2026-07-29 17:06 UTC, by the times Akamai posted.
What was affected?
Akamai named NetStorage in eu, us.
What caused it?
Akamai hasn't published a root cause. If it does, it shows here.
Where does this come from?
Akamai's official status page, https://www.akamaistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.