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Akamai

Edge Delivery Issues in India

Degraded Lasted 2d 7h · started · Akamai's page

Level
confirmed
Worst impact
Degraded
Components
Edge Delivery
Regions
in, us

What to do

  • Check whether you use Akamai Edge Delivery in in, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d 7h it lasted.

    Anything that failed between 2026-08-22 11:21 UTC and 2026-08-24 18:50 UTC may need a replay.
  • Subscribe to Akamai's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=akamai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Akamai 8

  1. investigating

    We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

    provider

  2. investigating

    We are continuing to investigate the issue. After further investigation the issue appears to not be caused by a third-party service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update within the next 60 minutes.

    provider

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

    provider

  4. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

    provider

  5. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

    provider

  6. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

    provider

  7. monitoring

    We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will continue to monitor to ensure that the impact has been fully mitigated.

    provider

  8. resolved

    We can confirm that the issue was mitigated at 14:25 UTC on August 22, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

    provider

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Corrections

None so far.

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Questions about DWN-981167a8ad

Is Akamai still down?

No, this incident was resolved 2026-08-24 18:50 UTC. For Akamai's live state, see https://down.guide/akamai.

How long did it last?

2d 7h, from 2026-08-22 11:21 UTC to 2026-08-24 18:50 UTC, by the times Akamai posted.

What was affected?

Akamai named Edge Delivery in in, us.

What caused it?

Akamai hasn't published a root cause. If it does, it shows here.

Where does this come from?

Akamai's official status page, https://www.akamaistatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.