api.video: Ongoing Database Incident

What to do

Check whether you use api.video Web services, Video On Demand, Live Streaming. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 13h 32m it lasted.
Anything that failed between 2026-07-19 17:27 UTC and 2026-07-20 06:59 UTC may need a replay.
Subscribe to api.video's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=api-video works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingJul 19, 2026, 5:27 PM UTC
We are currently investigating an issue affecting our database that may be impacting service availability and performance for some users since 17h55 CET. Our team is actively working to identify the root cause and restore normal operations as quickly as possible. We will provide updates as more information becomes available.
provider
identifiedJul 19, 2026, 7:40 PM UTC
**Update – Ongoing Service Outage** We have identified the underlying cause of the outage and are actively coordinating the recovery efforts. The service remains unavailable while the affected infrastructure recovers and is validated before normal operations can resume. Our team is continuously monitoring the situation and will provide another update as soon as there is meaningful progress. Thank you for your patience and understanding.
provider
resolvedJul 20, 2026, 6:59 AM UTC
The issue affecting our database has been resolved, and all services are operating normally again. The incident was caused by an issue with our database provider, which has since been resolved. We appreciate your patience while we worked with our provider to restore full service. Thank you for your understanding. If you continue to experience any issues, please contact our support team.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is api.video still down?

No, this incident was resolved 2026-07-20 06:59 UTC. For api.video's live state, see https://down.guide/api-video.

How long did it last?

13h 32m, from 2026-07-19 17:27 UTC to 2026-07-20 06:59 UTC, by the times api.video posted.

What was affected?

api.video named Web services, Video On Demand, Live Streaming.

What caused it?

api.video hasn't published a root cause. If it does, it shows here.

Where does this come from?

api.video's official status page, https://status.api.video, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.