- Level
- confirmed
- Worst impact
- Degraded
- Components
- App, App, App, App, API, API, API, API
- Down Index
- 20of 100
What to do
Check whether you use Asana App, App, App, App and 4 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 22m it lasted.
Anything that failed between 2025-03-25 22:47 UTC and 2025-03-25 23:09 UTC may need a replay.Subscribe to Asana's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=asana works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Asana 4
- monitoring
Asana App and API had about 9 minutes of downtime due to a configuration error; a fix has been implemented, and we are observing for recovery.
provider
- monitoring
Our systems have recovered, and we are continuing to monitor.
provider
- resolved
This incident has been resolved.
provider
- postmortem
**Incident**: A configuration change triggered a bug affecting how internal systems process configuration data, leading to application downtime. The issue impacted internal server uptime, resulting in approximately 28 minutes of degraded service on March 25, 2025, from 22:32 UTC to 23:00 UTC \(3:32 PM to 4:00 PM PDT\). **Impact**: During the incident, customers experienced difficulties accessing Asana on web and mobile apps, including login failures and errors while using the application. Internal services gradually recovered after the problematic change was reverted. **Moving forward**: We are enhancing our configuration validation processes to prevent similar issues. Additional monitoring and safeguards are being introduced to ensure rapid identification and recovery from similar incidents. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2983d1ddd2
Is Asana still down?
No, this incident was resolved 2025-03-25 23:09 UTC. For Asana's live state, see https://down.guide/asana.
How long did it last?
22m, from 2025-03-25 22:47 UTC to 2025-03-25 23:09 UTC, by the times Asana posted.
What was affected?
Asana named App, App, App, App and 4 more.
What caused it?
Asana hasn't published a root cause. If it does, it shows here.
Where does this come from?
Asana's official status page, https://status.asana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.