- Level
- confirmed
- Worst impact
- Degraded
- Components
- App, App, App, App, API, API, API, API
- Down Index
- 22of 100
What to do
Check whether you use Asana App, App, App, App and 4 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 41m it lasted.
Anything that failed between 2025-02-06 15:38 UTC and 2025-02-06 16:18 UTC may need a replay.Subscribe to Asana's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=asana works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Asana 5
- investigating
We are seeing elevated errors for App and API, and are investigating.
provider
- identified
We have identified a cause and are implemented a fix.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
- postmortem
Incident: At 2025-02-06 15:37 UTC, a configuration change caused some of our servers to crash, leading to complete downtime for 20 minutes. We rolled back the configuration, but this event triggered a cascade failure in network routing components; our systems recovered over the next 30 minutes, with full recovery by 2025-02-06 16:30. Impact: Users were unable to use Asana during this event in all regions, with downtime including App, API, and Mobile. No customer data was lost. Moving forward: We have added validation to prevent a repeat of this issue, and are updating our networking components to avoid this form of cascade failure. We will be moving to staged configuration rollouts to identify this class of issue without causing downtime for customer traffic. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7c8d156a45
Is Asana still down?
No, this incident was resolved 2025-02-06 16:18 UTC. For Asana's live state, see https://down.guide/asana.
How long did it last?
41m, from 2025-02-06 15:38 UTC to 2025-02-06 16:18 UTC, by the times Asana posted.
What was affected?
Asana named App, App, App, App and 4 more.
What caused it?
Asana hasn't published a root cause. If it does, it shows here.
Where does this come from?
Asana's official status page, https://status.asana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.