- Level
- confirmed
- Worst impact
- Partial outage
- Components
- App, API, Mobile
What to do
Check whether you use Asana App, API, Mobile. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.
Anything that failed between 2026-09-02 18:08 UTC and 2026-09-02 18:49 UTC may need a replay.Subscribe to Asana's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=asana works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Asana 6
- investigating
We are currently investigating this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
The rollback seems to have completely resolved errors. We're monitoring closely, but users should be able to access Asana again.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
- postmortem
Incident: An internal system responsible for automatically scaling backend server capacity in one of our compute clusters stopped replacing capacity that had been cycled out during routine maintenance. This caused a gradual reduction in available capacity over several hours. A subsequent deployment was activated with insufficient capacity, causing all new requests for that compute cluster to fail. To mitigate the impact, we reverted to a previous release revision, which still had sufficient capacity. Impact: For approximately 30 minutes, customers whose traffic was handled by this compute cluster saw full downtime; other customers were unaffected. No customer data was lost. Moving forward: We have added additional monitoring to detect this type of capacity-scaling failure much earlier, and have added safeguards to prevent deployments from shifting traffic before sufficient healthy capacity is confirmed. _Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average._
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-87485cc8f9
Is Asana still down?
No, this incident was resolved 2026-09-02 18:49 UTC. For Asana's live state, see https://down.guide/asana.
How long did it last?
42m, from 2026-09-02 18:08 UTC to 2026-09-02 18:49 UTC, by the times Asana posted.
What was affected?
Asana named App, API, Mobile.
What caused it?
Asana hasn't published a root cause. If it does, it shows here.
Where does this come from?
Asana's official status page, https://status.asana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.