Automations and Background Actions Delayed

What to do

• Check whether you use Asana Automations and Background Actions, Automations and Background Actions. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2024-07-26 21:10 UTC and 2024-07-26 21:10 UTC may need a replay.

• Subscribe to Asana's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=asana works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Asana 1

1. resolvedJul 26, 2024, 9:10 PM UTC

   On 2024-07-26, a deployment of new code introduced a bug which caused delays for automations and background actions for a subset of our customers. Jobs were delayed between 00:55 and 12:30 UTC. We reverted this deployment, which allowed our system to catch up. Impact: During the incident, a subset of customers experienced delayed background actions, such as rules, email notifications, imports, and exports. For a small fraction of customers, during a 7-hour period, automations may not have executed as intended. Moving forward: We have identified the root cause of this particular bug and will improve our systems and processes to prevent it from happening in the future.

   provider

Corrections

None so far.

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