Disruption to Dropbox Sign and BambooHR integrations

What to do

• Check whether you use Ashby HRIS Integration, Dropbox Sign. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 38m it lasted.

  Anything that failed between 2026-10-21 14:31 UTC and 2026-10-21 19:09 UTC may need a replay.

• Subscribe to Ashby's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=ashby works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ashby 3

1. identifiedOct 21, 2026, 2:31 PM UTC

   Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby. E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed. Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.

   provider

2. identifiedOct 21, 2026, 4:44 PM UTC

   Dropbox Sign has recovered, and its integration with Ashby is now working normally. E-signature workflows, including creating and sending requests, sending reminders, and cancelling requests, are functioning as expected.

   provider

3. resolvedOct 21, 2026, 7:09 PM UTC

   BambooHR has recovered, and its integration with Ashby is now working normally. Data updates and new-hire transfers are processing as expected.

   provider

Corrections

None so far.

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