Disruption to AI features

What to do

• Check whether you use Ashby Recruiting. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 9m it lasted.

  Anything that failed between 2026-10-21 11:18 UTC and 2026-10-21 13:27 UTC may need a replay.

• Subscribe to Ashby's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=ashby works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ashby 4

1. investigatingOct 21, 2026, 11:18 AM UTC

   Some AI features may be delayed or temporarily unavailable due to an issue with our upstream AI provider. We are monitoring the situation and will share another update as more information becomes available.

   provider

2. identifiedOct 21, 2026, 11:38 AM UTC

   We are seeing signs of recovery following the disruption to our upstream AI provider. Some AI features may still experience intermittent delays or errors. We are monitoring closely and will share another update once we have confirmed sustained recovery.

   provider

3. monitoringOct 21, 2026, 1:13 PM UTC

   We have applied a mitigation and are monitoring recovery. We are also addressing any remaining impact from the incident. We’ll share another update once recovery is confirmed.

   provider

4. resolvedOct 21, 2026, 1:27 PM UTC

   We have completed recovery for requests affected during the incident.

   provider

Corrections

None so far.

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