All 37signals apps are having trouble

What to do

• Check whether you use Basecamp Backpack, Basecamp 5, Basecamp Classic, Basecamp 2 and 2 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 25m it lasted.

  Anything that failed between 2024-01-24 22:23 UTC and 2024-01-24 22:48 UTC may need a replay.

• Subscribe to Basecamp's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Basecamp 4

1. identifiedJan 24, 2024, 10:23 PM UTC

   Our apps are having issues due to a DDoS attack. This is affecting logging into our apps and other features. Our team is currently working on a fix. We're very sorry for this trouble!

   provider

2. identifiedJan 24, 2024, 10:29 PM UTC

   Most app features should be working, but logging into accounts is still experiencing problems. We're very sorry for the trouble today.

   provider

3. monitoringJan 24, 2024, 10:47 PM UTC

   All apps and logging in are working now. We're actively monitoring any issues. Sorry for the trouble today, folks!

   provider

4. resolvedJan 24, 2024, 10:48 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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