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Basecamp

Campfire outage

Major outage Lasted 6m · started · Basecamp's page

Level
confirmed
Worst impact
Major outage
Components
Campfire
Down Index
36of 100

What to do

  • Check whether you use Basecamp Campfire. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6m it lasted.

    Anything that failed between 2026-10-20 21:27 UTC and 2026-10-20 21:33 UTC may need a replay.
  • Subscribe to Basecamp's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Basecamp 2

  1. investigating

    Campfire is down. We are investigating.

    provider

  2. resolved

    Campfire is back up and operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-545b0372e7

Is Basecamp still down?

No, this incident was resolved 2026-10-20 21:33 UTC. For Basecamp's live state, see https://down.guide/basecamp.

How long did it last?

6m, from 2026-10-20 21:27 UTC to 2026-10-20 21:33 UTC, by the times Basecamp posted.

What was affected?

Basecamp named Campfire.

What caused it?

Basecamp hasn't published a root cause. If it does, it shows here.

Where does this come from?

Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.