Basecamp: HEY iOS: Issue with moving emails from Set Aside/Reply Later to Bubble Up.

What to do

Check whether you use Basecamp HEY. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 34m it lasted.
Anything that failed between 2022-05-24 10:01 UTC and 2022-05-24 10:35 UTC may need a replay.
Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingMay 24, 2022, 10:01 AM UTC
We are aware of an issue with moving emails from Set Aside/Reply Later to Bubble Up in HEY on iOS. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
provider
investigatingMay 24, 2022, 10:05 AM UTC
We are continuing to investigate this issue.
provider
identifiedMay 24, 2022, 10:27 AM UTC
The issue has been identified and a fix is being implemented.
provider
resolvedMay 24, 2022, 10:35 AM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Basecamp still down?

No, this incident was resolved 2022-05-24 10:35 UTC. For Basecamp's live state, see https://down.guide/basecamp.

How long did it last?

34m, from 2022-05-24 10:01 UTC to 2022-05-24 10:35 UTC, by the times Basecamp posted.

What was affected?

Basecamp named HEY.

What caused it?

Basecamp hasn't published a root cause. If it does, it shows here.

Where does this come from?

Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.