Basecamp is down.

What to do

• Check whether you use Basecamp Backpack, Basecamp 5, Basecamp Classic, Basecamp 2 and 3 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.

  Anything that failed between 2020-09-01 14:51 UTC and 2020-09-01 15:08 UTC may need a replay.

• Subscribe to Basecamp's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Basecamp 5

1. investigatingSep 1, 2020, 2:51 PM UTC

   Basecamp is currently down. We're working to resolve this as quickly as we can. Sorry folks.

   provider

2. investigatingSep 1, 2020, 2:54 PM UTC

   We are continuing to investigate this issue.

   provider

3. investigatingSep 1, 2020, 2:59 PM UTC

   We are working to stabilize all of the Basecamp apps and Launchpad. Will keep you posted here -- really sorry about this, everyone.

   provider

4. identifiedSep 1, 2020, 3:05 PM UTC

   We're continuing to work on the recovery to get all the Basecamp apps up and running again.

   provider

5. resolvedSep 1, 2020, 3:08 PM UTC

   All of our apps are up and running again. So sorry about this disruption, everyone.

   provider

Corrections

None so far.

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