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Basecamp

Basecamp 4 issues

Major outage Lasted 22m · started · Basecamp's page

Level
confirmed
Worst impact
Major outage
Components
Basecamp 5
Down Index
39of 100

What to do

  • Check whether you use Basecamp Basecamp 5. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 22m it lasted.

    Anything that failed between 2023-02-06 14:42 UTC and 2023-02-06 15:04 UTC may need a replay.
  • Subscribe to Basecamp's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Basecamp 4

  1. investigating

    We are currently experiencing issues with Basecamp 4. We're investigating the issue and we'll update you as soon as we can. Sorry for the interruption, everyone.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. monitoring

    We've addressed the issue and we're monitoring closely

    provider

  4. resolved

    Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4dc9024872

Is Basecamp still down?

No, this incident was resolved 2023-02-06 15:04 UTC. For Basecamp's live state, see https://down.guide/basecamp.

How long did it last?

22m, from 2023-02-06 14:42 UTC to 2023-02-06 15:04 UTC, by the times Basecamp posted.

What was affected?

Basecamp named Basecamp 5.

What caused it?

Basecamp hasn't published a root cause. If it does, it shows here.

Where does this come from?

Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.