- Level
- confirmed
- Worst impact
- Major outage
- Components
- Basecamp 5, Basecamp 2
- Down Index
- 43of 100
What to do
Check whether you use Basecamp Basecamp 5, Basecamp 2. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.
Anything that failed between 2020-09-02 15:54 UTC and 2020-09-02 16:22 UTC may need a replay.Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 8
- investigating
We're currently seeing trouble with Basecamp 3, Basecamp 2, and Launchpad. We're investing and will keep you posted.
provider
- investigating
We're still seeing some issues with Basecamp 3, but Basecamp 2 and Launchpad should be working as expected. Sorry for the trouble again, folks.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
Campfires are slow in Basecamp 3. We're working on a fix. Hang tight, folks.
provider
- investigating
We're still seeing some slowness with Basecamp 3 but are digging in. We're so sorry for the trouble, everyone.
provider
- investigating
Everything is speedy again in Basecamp 3, but we're still monitoring to make sure things are stable.
provider
- investigating
Basecamp 3 is back up, but we're still investigating the root cause. We're here monitoring everything. Hang tight, everyone. We're so sorry for the interruption.
provider
- resolved
We're seeing normal speeds for Basecamp 3 now, but will continue to monitor today and tomorrow. So sorry for the interruptions, everyone.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5abd0d4c6d
Is Basecamp still down?
No, this incident was resolved 2020-09-02 16:22 UTC. For Basecamp's live state, see https://down.guide/basecamp.
How long did it last?
27m, from 2020-09-02 15:54 UTC to 2020-09-02 16:22 UTC, by the times Basecamp posted.
What was affected?
Basecamp named Basecamp 5, Basecamp 2.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.