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Basecamp

Basecamp 3 Down

Major outage Lasted 1h 1m · started · Basecamp's page

Level
confirmed
Worst impact
Major outage
Components
Basecamp 5
Down Index
41of 100

What to do

  • Check whether you use Basecamp Basecamp 5. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 1m it lasted.

    Anything that failed between 2022-06-27 13:19 UTC and 2022-06-27 14:21 UTC may need a replay.
  • Subscribe to Basecamp's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Basecamp 3

  1. investigating

    We are currently investigating the issue, so sorry for this interruption.

    provider

  2. monitoring

    We've started to let in half of the worldwide traffic to Basecamp 3. We hope to bring everything up very shortly.

    provider

  3. resolved

    Basecamp 3 is back up! We're sorry for this outage and we're investigating the root cause.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7d36c64670

Is Basecamp still down?

No, this incident was resolved 2022-06-27 14:21 UTC. For Basecamp's live state, see https://down.guide/basecamp.

How long did it last?

1h 1m, from 2022-06-27 13:19 UTC to 2022-06-27 14:21 UTC, by the times Basecamp posted.

What was affected?

Basecamp named Basecamp 5.

What caused it?

Basecamp hasn't published a root cause. If it does, it shows here.

Where does this come from?

Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.