- Level
- confirmed
- Worst impact
- Degraded
- Components
- HEY
- Down Index
- 20of 100
What to do
Check whether you use Basecamp HEY. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 34m it lasted.
Anything that failed between 2020-07-05 02:46 UTC and 2020-07-05 04:20 UTC may need a replay.Subscribe to Basecamp's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=basecamp works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Basecamp 2
- investigating
Some people are seeing intermittent error messages referring to rate-limiting. We’re sorry for the trouble and are investigating now.
provider
- resolved
We’ve deployed a fix and everything’s back to normal now.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-8feef479dc
Is Basecamp still down?
No, this incident was resolved 2020-07-05 04:20 UTC. For Basecamp's live state, see https://down.guide/basecamp.
How long did it last?
1h 34m, from 2020-07-05 02:46 UTC to 2020-07-05 04:20 UTC, by the times Basecamp posted.
What was affected?
Basecamp named HEY.
What caused it?
Basecamp hasn't published a root cause. If it does, it shows here.
Where does this come from?
Basecamp's official status page, https://www.37status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.